Introduction
Classic NEET Academy (“we,” “us,” or “our”) is committed to protecting the privacy of our students, website visitors, and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our services or website, you agree to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide better services and enhance the learning experience. The information we collect includes:
1.1 Personal Information
- Name, age, gender, and date of birth
- Contact details such as email address, phone number, and residential address
- Academic records and educational background
- Identification documents (e.g., Aadhar card, passport) as required for admission and verification purposes
1.2 Usage Information
We collect information about your usage of our website and online learning platforms, including:
- IP address and device information
- Browsing patterns and interaction with the website
- Cookies and similar tracking technologies
1.3 Financial Information
When you enroll in our courses, we may collect payment information such as credit/debit card details or bank account information to process fees.
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 To Provide and Improve Our Services
- Managing student registrations, courses, and exams
- Personalizing and enhancing the educational experience
- Improving our website, services, and user experience
2.2 Communication
We may use your contact information to:
- Send course updates, notifications, and important information
- Respond to inquiries and provide customer support
- Send promotional offers, newsletters, or marketing communications (you may opt-out of marketing emails at any time)
2.3 Payment Processing
We use your financial information for fee payments, refunds, and other financial transactions related to course enrollment.
3. Sharing of Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information with:
3.1 Service Providers
We may engage third-party service providers to assist with payment processing, website maintenance, and other services. These providers have access to your information only for the purpose of performing their duties and are bound by confidentiality agreements.
3.2 Legal Obligations
We may disclose your personal information if required by law or in response to a valid legal request from government authorities.
3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction. We will notify you before any such transfer occurs and becomes subject to a different privacy policy.
4. Data Security
We take the security of your personal information seriously and use various technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse. However, no online platform is completely secure, and we cannot guarantee absolute security.
5. Your Rights
You have the following rights regarding your personal data:
5.1 Access and Correction
You have the right to access the personal information we hold about you and request corrections if the information is inaccurate or incomplete.
5.2 Data Deletion
You may request the deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected.
5.3 Opt-Out of Marketing
You have the right to opt out of receiving marketing emails or other promotional communications from us at any time.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance the user experience on our website. Cookies help us understand how you interact with our website and allow us to improve its functionality. You may choose to disable cookies through your browser settings, but doing so may affect your ability to access certain features of our website.
7. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from children under 13 without parental consent. If we discover that we have collected personal data from a child under 13, we will take steps to delete the information as soon as possible.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and the revised date will be indicated at the top of the policy. Please review this page periodically to stay informed of any changes.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:
- Email: [email protected]
- Phone: +91 78670 14165
- Address: 1/1, First Floor, PS Square, SKS Hospital Road, Opp. Ponnusamy Gounder Kalyana Mandapam, Salem – 636004